PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.

These TERMS OF USE (“Terms”) govern your use of SheerNature’s website (“Website”). Please review these Terms carefully. By using the Website, you accept and acknowledge that your use of the Website is subject to these Terms. Our Privacy Policy describes our practices concerning data that you provide or that we may collect about you through the Website and you consent to our use of data in compliance with the Privacy Policy.

Website Use.

1.1. Restrictions on use of materials. SheerNature owns and operates the Site. SheerNature has copyright on SheerNature.ca, the SheerNature logo, and our motto. Other registered trade-marks, trade-marks, related words, domain names and logos which are the property of SheerNature may appear from time to time on the Website. All other trade-marks, product names and company names or logos cited herein which are not the property of SheerNature are the property of their respective owners. SheerNature’s trade-marks may not be used without SheerNature’s express authorization and, without limiting the generality of the foregoing, SheerNature’s trade-marks may not be used in connection with any products or services which are not SheerNature’s or authorized by SheerNature, or in any manner that is likely cause confusion among customers or potential customers of SheerNature, or in any manner that disparages or discredits SheerNature.

You may not display or provide for display pages from this Website in a frame. If you wish to link to this Site, please contact us to obtain our written approval. Failure to obtain such approval in advance is a violation of this agreement and an infringement of SheerNature’s copyright and other proprietary rights, and is expressly prohibited.

1.2. User’s Actions. You agree to use this Website in a lawful, non-commercial, and appropriate manner. You agree to comply with the Terms and any rules related to the Website or other restrictions detailed herein. You agree that you will not:

(i) violate the rights of others, including any intellectual property rights;
(ii) use any technique or device to bypass or disable the content protection or access control mechanism on the Website;
(iii) interfere with other’s use of this Website;
(iv) introducing any virus, or any other computer code, programs, or files which disrupts, interrupts, destroys or limits the function of the Website;
(v) encourage or engage in any conduct that would constitute a criminal offense or give rise to civil liability;
(vi) copy, create any derivative works or otherwise violate the copyrights of SheerNature or of third parties, or
(viii) violate or breach these Terms.

1.3. Security. Although SheerNature has taken reasonable precautions to prevent the unauthorized access and alterations of the Website, no system on the Internet is completely secure. SheerNature has no responsibility for any computer viruses and destructive programs that may be inadvertently downloaded from, or purposely inserted on to the Website. If you wish to have your financial information removed you may contact us at contact@sheernature.ca to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

1.4. Monitoring and Violations. SheerNature is not responsible for monitoring your use of the Website. However, if we discover that you are accessing this Website in violation of the rules, we may take immediate action to terminate your access to the Website.

1.5. Children. SheerNature does not sell products for purchase by children. If you are under 18, you are prohibited from using this website. Although SheerNature does not monitor your use, if we discover that you are below the age of eighteen (18), we reserve the right to ban you from accessing the Website.

2. Purchases; Shipping; Returns and Refunds.

2.1. Purchases. SheerNature may charge you fees for goods and services offered for sale on or through the Website with the prices stated on this website as the final price for any product. You agree to pay all fees and charges, including applicable taxes, surcharges, restocking or cancellation fees incurred through your activity on or through the Website, at the prices listed on the Website and all taxes imposed by any governmental authority. Unless otherwise specified on the Website, all prices will be quoted and charged in Canadian Dollars and prices stated on the website are final and binding regardless of any other pricing or data source. We reserve the right to change the amount of or the basis for determining any prices and to institute new fees and costs effective upon publication of such revised pricing policies on the Website.

2.2 Shipping. SheerNature will undertake shipping of products using a domestic or international carrier of its choicing. All domestic rates are stated on site but may vary on any given order due to over-weight, over-size, out of area shipping as well as duties/customs charges. You agree to pay all shipping, carrier fees and customs charged to you by SheerNature and agree that all ownership of product passes to you once the product is in the hands of the shipping company. Your shipping with SheerNature is an acceptance of these shipping terms.

2.3. Stock Status. SheerNature will attempt to timely update the status showing whether an item becomes unavailable or is discontinued. However, we cannot guarantee that the goods and services advertised on the Website will be available when ordered. Where an item is out of stock SheerNature will notify you and cancel the order. When the item becomes available it will be your responsibility to replace the order at your convenience. For orders with more than one item, any in stock items will be shipped, you will be notified, and the out of stock items will be canceled. Any payments made for out of stock items will be will be credited. SheerNature is not responsible for order delays caused by out of stock items.

2.4. Misprints, Abuse. SheerNature does not warrant that the Website, including without limitation product descriptions, photographs of products, and prices are accurate, complete, reliable, current or error-free; and we reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this site is inaccurate or when we recognize abuse of our policies.

2.5. Summer Shipping Policy. Customers placing orders are liable for any product damage that may occur due to heat damage. By placing an order for heat sensitive items, customer expressly acknowledges that SheerNature cannot guarantee the quality of any heat sensitive product requested to be shipped and that any extra shipping charges or replacement product costs will be at the sole expense of the customer placing the order.

2.6. Product Returns & Cancelled Orders.

2.6.1. Non-Perishable Items. Except for food or other perishable items, SheerNature accepts the return of any product within the first thirty (30) days of the date the order was placed and only if the product is unopened and unused. Any returns may be subject to a 10% restock fee at SheerNature’s sole election. Credit will be provided upon SheerNature’s physical receipt of the returned product. Please note that shipping charges are not refundable unless SheerNature is found to have shipped the incorrect, or an expired item. All product returns are to be shipped to the 2560 avenue Dollard, Montréal QC H8N 1T1.

2.6.2. Perishable Items. Food and other perishable items are not returnable and non-refundable unless the item is out of date on the date of arrival or the wrong item was shipped. Please contact our customer services at contact@sheernature.ca for return and credit instructions.

2.6.3. Orders cancellation. SheerNature does not accept any cancellations once an order has been placed.

SheerNature reserves the right to deny and cancel orders anytime after placement, for any reason, at our sole discretion. You will be notified by email, to the email address given during checkout of the decision made by SheerNature to cancel your order. Should your order be cancelled, SheerNature will not be obligated to fulfill/ship your order. After cancellation has taken place, SheerNature will return all money exchanged, back to the original payment method used during checkout.

Orders may be denied and cancelled in whole, or in part by SheerNature for any the following reasons (though not limited to):

-Limited product quantities available to fulfill your order

-Inaccuracies or errors related to product within your order

-Suspected intent to resell

-Shipping to any of following locations: warehouses, freight forwarding businesses, hotels/motels

-Product Recalls, affecting an item within your order

-Issues determined by SheerNature

General Limited License. SheerNature grants you a non-exclusive, limited license to use the Website and to purchase our goods and services. Your use of the Website is strictly limited to such uses in and only in full compliance with these Terms.

Disclaimer of warranties. Your use of this website and your purchase of goods and services from SheerNature is at your own risk, to the fullest extent permissible by law. SheerNature makes no representations or warranties of any kind in connection with the website or to the goods and services offered therein. We provide this website, and any goods and services offered on or through the site “as is.” SheerNature expressly disclaims all express or implied warranties, including but not limited to the accuracy, completeness, implied warranties of merchantability, quiet enjoyment, fitness for a particular purpose or non-infringement of any content offered on or through the site. The foregoing exclusion of warranties does not apply to the extent prohibited by law.

Disclaimer regarding health information. SheerNature does not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any medical or health information posted or otherwise available on or through access to the Website. SheerNature is not responsible for the content of any linked pages, or any other sites linked to the Website and SheerNature assumes no liability or responsibility arising from the contents of any off-site pages or sites. The information provided by SheerNature on the Website are for educational purposes only and in summary form intended to provide general consumer understanding and knowledge of health care topics and SheerNature is not responsible and shall not be liable to you or anyone else for any action or decision taken in reliance upon the information contained in the Website. You are responsible to review and understand all package and package insert information concerning products purchased from SheerNature. The information provided on the Website is not intended to be used as a substitute for professional medial diagnosis or treatment. You should seek the advice of your doctor or pharmacist prior to starting any treatment or in connection with any health problems or questions.

The Information is for informational purposes only and is not intended to provide specific advice for you, and should not be relied upon in that regard. You should not act or rely on the Information without seeking the advice of a professional. YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS SITE FOR DIAGNOSING, TREATING, CURING OR PREVENTING A HEALTH PROBLEM OR PRESCRIBING A MEDICATION. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCT ON OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY THE PRODUCT. ALWAYS CONSULT YOU OWN PHYSICIAN FOR ADVICE AND TREATMENT

Limitations of liability. SheerNature will not be liable for any damages to you or anyone else for any liability, including without limitation, direct, indirect, special, punitive, compensatory or consequential damages, lost profits or loss of or damage to property, even if we have been advised of the possibility of such damages arising out of the use, inability to use, or the results of use of this website, any web sites linked to this site, or the materials, information or services contained on any or all such web sites, as well as any goods and services purchased on this website or the payment processing related thereto, whether based on warranty, contract, tort or any other legal theory. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

Limitation of remedies. In the event of any problem with this website or any product ordered or shipped as a result of an order on this website, you agree that your sole remedy is to cease using this website and to request a refund for the goods and services purchased. In the event of any problem with the products or services that you have purchased on or through this website, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this website.
Indemnification. You agree to indemnify and hold SheerNature and its parents, affiliates, and subsidiaries, officers, directors, employees, successors and assigns, harmless from any claim, loss or demand, including reasonable attorneys’ fees, made by any person due to or arising out of your use of this Website, your connection to this Website or any SheerNature Webstore purchased through this site, your violation of these Terms, or your violation of any rights of another party, or in relation to any products ordered from and shipped by SheerNature on your behalf. This indemnity survives termination of these Terms.

Applicable Law, Venue, Limitation of Actions. The Website is operated by SheerNature from it’s office in the Province of Quebec, Canada. The laws of your jurisdiction may be more or less restrictive than the laws that apply to this Website. By accessing this Website, you agree that any dispute between SheerNature and you shall be subject to the laws of the Province of Quebec and the laws of Canada applicable to the Province of Quebec, without regard to the conflicts of laws principles thereof. All disputes will be adjudged by courts located in Quebec, Canada. If you access this Website outside of Canada, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction and at your own costs.

Opting Out to E-mail Communications. For customers who wish to opt-out and stop receiving SheerNature’s special offers and related news, we provide several ways to do so. If you no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by sending an e-mail to contact@sheernature.ca with a request to be removed. Finally, they may use the link provided in all SheerNature communications to automatically unsubscribe.

Reviews. SheerNature does not support the comments or opinions of reviewers and assumes no responsibility or liability for any content posted by you or any third party. SheerNature reviews are moderated for appropriateness. Visitors may post reviews and comments as long as the content does not violate the Product Review Guidelines. SheerNature reserves the right (but not the obligation) to remove or edit reviews, and regularly reviews posted content. If you do post a review, you grant SheerNature a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such contest throughout the world in any media. You grant SheerNature and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SheerNature for all claims resulting from content you supply. SheerNature reserves the right not to post any review at our sole discretion.

Amendment of Website Terms. SheerNature reserves the right to update our Terms and Conditions at any time and at our sole election. Any update is binding on you and on all users of the Website. Notices of the updates to the Terms and Conditions will be posted on the Website and you may request to be notified of any changes to these Terms and Conditions by contacting SheerNature at contact@sheernature.ca.

Questions or Concerns. If you have any questions or concerns, please feel free to contact us via e-mail at contact@sheernature.ca.